RELAUNCHING A THIRD-PARTY PAYMENT SOLUTION

Référence 
Natixis

Relaunching a third-party payment solution (marketplaces and crowdfunding).

The Challenge

Understand customer expectations, analyse the competition, define a positioning, mobilise internal teams.

Methodology

We interviewed marketplaces and crowdfunders as well as their ecosystem of developers and Natixis employees; then we organised a workshop using a visual thinking technique to reposition the solution on an attractive brand platform.

Outputs

Currently being deployed.

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